Journal of Aeronautical Engineering

Journal of Aeronautical Engineering

Measuring the Efficiency of Iranian Airlines Manager Using Network Data Envelopment Analysis

Document Type : Original Article

Authors
1 1. Ph.D. Candidate in industrial Management, Faculty of management, Science and Research Branch, Islamic Azad University, Tehran, Iran
2 2. Prof., Faculty of management, Science and Research Branch, Islamic Azad University, Tehran, Iran
3 Prof., Faculty of management, Central Tehran Branch, Islamic Azad University, Tehran, Iran
10.22034/joae.2025.500513.1266
Abstract
This study investigates the efficiency of total and independent sub-units of a decision-making unit under uncertainty using fuzzy logic and a new method of data envelopment analysis. Initially, the shortcomings of standard models were examined, followed by an analysis of different approaches to network data envelopment analysis. Intermediate measures that should be maximized in the first stage and minimized in the second stage were modelled. Given the ambiguity and uncertainty in the real world, fuzzy logic and the concept of alpha-cut were employed. The proposed fuzzy model, termed the fuzzy min-max method, was validated with existing data, and the performance of managers from 14 Iranian airlines was evaluated. The results indicated that Taban, is the only airline efficient in all three stages. Meraj airline, with a total efficiency of 0.35, has the lowest efficiency, primarily due to the first stage. This research demonstrates that evaluating the performance of airline managers using fuzzy network models can effectively measure managerial efficiency in multi-stage processes and high uncertainty scenarios.
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Volume 27, Issue 1
May 2025
Pages 86-101

  • Receive Date 17 January 2025
  • Revise Date 28 January 2025
  • Accept Date 05 March 2025